CRM Specialist

Location: Barcelona (Spain)
Working day: Full time
Vacancies: 1
Discipline: Marketing

PROMOFARMA

PromoFarma.com is the leading ecommerce marketplace selling health, beauty and personal care products, direct to consumers, from hundreds of independent pharmacies and other health stores in Spain and now expanding the service through several European countries. PromoFarma.com is part of Zur Rose Group, European leader in online sales of pharmacy products, with more than 1,000 Million Euros in sales and 5 Million active customers in Europe. With an innovative business model, PromoFarma.com do not manage stock neither warehouses, it integrates the catalogue of products, pricing and stock levels of the most important and trusted off-line pharmacies in a single website, achieving 24h delivery service for more than 150.000 products and 5.000 brands from more than 1.000 pharmacies and health stores. PromoFarma.com business model and service have received several awards like the prize for Best Webshop in Spain as well as the Best Mobile App from the E-Commerce Awards.

Job description

Your Team / Department

Great opportunity to join a young, innovative and proactive team, creating an exceptional work environment. PromoFarma by DocMorris wants to incorporate a CRM Specialist for the Marketing and Growth Team. You will be part of the CRM team and you will be involved in the planning and development of initiatives that will contribute to make PromoFarma/DocMorris into a more customer-centric brand and will improve the purchase repetition and customer loyalty.

Your main tasks will be:

Elaboration of Email, SMS, and push mobile campaigns
Developing A/B Tests for the improvement of the KPIs in the strategy of CRM
Developing strategy and actions to increase customer loyalty and repetition
Producing creative texts for the website, emails, marketing campaigns, and banners
Assisting in the loyalty and Member get Member programmes
Assisting in the elaboration of the weekly and monthly reports
Planning and developing visibility and promotional campaigns
Assisting in the marketing strategy for the Spanish and Crossborder Market
Working with different departments within the company to create a comprehensive strategy: product, brand, traffic, customer service, business, and engineering

What we offer:

Attractive salary + ticket restaurant 9€/day worked
Social benefits package. You can dedicate a part of your gross salary to private Health insurance (Sanitas), Ticket Transport, or Nursery
Internal and external training. Career path and possibilities to grow within the company
Flexible schedules. Free Friday afternoon
Remote working possible and also we have a beautiful office in Barcelona: Diagonal/Aribau where you can find a flexible working space with coffee, tea, ...
Excellent working environment, you will be part of a motivated and professional team
Monthly company meeting as part of a sharing and transparent culture, afterworks, team buildings, and more!

Requirements

Education: Advertising, Communication, Marketing, ADE, Economics or similar
Office (Excel, Word and PowerPoint)
High English and native Spanish
Experience in Salesforce Marketing Cloud
Excellence: organizational skills, planning, orientation to the detail and working under pressure
Ability to Analyze and Solve complex problems
Person eager to learn, evolve and work within a team
Creative, proactive, decisive and dynamic
Participation in brainstormings, conceptualizations and definition of the creativities of the campaigns

Job closed

Location: Barcelona (Spain)
Working day: Full time
Vacancies: 1
Discipline: Marketing

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